Cookie Policy

Last updated: June 10, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better user experience by remembering your preferences, analyzing how you use our AI services, and optimizing our platform performance.

This Cookie Policy explains how 3-2-1 Launch uses cookies and similar tracking technologies on our website and how you can manage your cookie preferences.

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for our website to function properly and cannot be switched off in our systems.

  • Session management and security
  • Form submission and contact functionality
  • User authentication (if applicable)
  • Load balancing and website performance

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our AI services website by collecting and reporting information anonymously.

  • Page views and user journeys
  • Time spent on AI service pages
  • Popular content and resources
  • Technical performance metrics
  • Error reporting and debugging

2.3 Performance Cookies

These cookies collect information about how you use our website to help us improve its performance and your experience.

  • Website speed and load times
  • AI service response times
  • Browser compatibility
  • Device and screen resolution data

2.4 Marketing and Targeting Cookies

These cookies are used to deliver relevant AI and technology content and track the effectiveness of our marketing campaigns.

  • Personalized AI content recommendations
  • Industry-relevant case studies
  • Marketing campaign effectiveness
  • Social media integration

3. Third-Party Cookies and Services

We use trusted third-party services that may place cookies on your device:

Analytics Services

  • Google Analytics (website traffic analysis)
  • Hotjar (user behavior insights)
  • Microsoft Clarity (session recordings)

Communication Tools

  • Calendly (meeting scheduling)
  • Intercom (customer support chat)
  • Mailchimp (newsletter management)

Content Delivery

  • Cloudflare (website security and performance)
  • Google Fonts (typography)
  • YouTube (embedded videos)

Marketing Platforms

  • LinkedIn Insights (B2B targeting)
  • Google Ads (advertising campaigns)
  • Facebook Pixel (social media marketing)

4. How to Manage Your Cookie Preferences

4.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

  • View and delete existing cookies
  • Block all cookies from specific websites
  • Block third-party cookies
  • Clear all cookies when you close your browser

Note: Disabling necessary cookies may affect the functionality of our AI services and contact forms.

4.2 Browser-Specific Instructions

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Preferences → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data

4.3 Opt-Out Links

You can opt out of specific tracking services:

5. Cookie Data Retention

Different cookies have different retention periods:

Cookie TypeRetention Period
Session CookiesUntil browser is closed
Analytics Cookies2 years
Performance Cookies1 year
Marketing Cookies6-12 months

6. Your Rights and Choices

Under data protection laws, you have the right to:

  • Know what cookies we use and why
  • Choose which cookies to accept or reject
  • Withdraw your consent at any time
  • Request deletion of your cookie data
  • Access information about cookies stored on your device

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our AI services, technology, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

3-2-1 Launch

Email: hello@3-2-1.io

Address: Shoreditch, London, UK

Website: 3-2-1.io